People and productivity

Where should we start with automation?

My favourite opening question in any AI conversation is a simple one: which task would you happily stop doing by hand? It moves the discussion away from sweeping predictions about jobs and towards a specific piece of work that is consuming time today.

Ask the team to nominate their repetitive activities, such as assembling information, preparing routine updates or transferring approved details between systems. Then ask why each task exists at all. Some work should be simplified or removed before anyone considers automating it.

Choose one bounded example and measure the current effort. Test whether AI, ordinary automation or a mix of both actually reduces the workload once checking and corrections are counted. Keep the person who does the task involved throughout. They are best placed to spot the exceptions and practical snags a demonstration will never show.

The value is not only the time returned but what people do with it: more customer conversations, training or deeper analysis. At Aventine AI the aim is a more productive working day, with improvements that employees and managers can both see and agree on.

Adapted from John Ishak's LinkedIn post of 10 September 2026. View original post

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